── ── Cognitive bias

Cynefin

Cynefin (pronounced "kuh-NEV-in"; Welsh for "habitat") is a sense-making framework by Dave Snowden (IBM, 1999). Its claim: the right decision approach depends on which of five domains the situation falls into — Clear (obvious cause-effect, use SOP), Complicated (knowable with expertise, use analysis), Complex (emergent, probe first), Chaotic (absent cause-effect, act first), Confused (unknown domain, decompose first). The most common…

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How it works

Step 1 — Describe: Decision/situation: · Current approach: · What worked/not: · Stakeholders:

When to use it

  • 'our best practices keep failing', 'experts disagree on the right answer', 'the old playbook isn't working', 'we're in crisis and don't know what to do first', 'best practice doesn't apply here', 'we need a different approach'

When not to use it

situation is unambiguously routine (execution only); a specialized tool (OODA, expected value) already fits.

Worked example

The Apollo 13 Mission Response (1970)

Apollo 13 is a compressed, four-day demonstration of every Cynefin domain — and of why survival depended on re-diagnosing the domain at each phase instead of running one method throughout.

Install this skill (free, MIT)

$npx skills add deciqAI/knowledge-skills
View Cynefin source on GitHub →

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Related mental models

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